Units E & F Penfold Industrial Estate, Imperial Way, Watford, Herts, WD24 4YY

Frequently Asked Questions

Please read our FAQ before sending us a message.

How long will my order take to be ready?

You will receive your voucher as a PDF in the order complete email. If you sent your voucher as a gift the other person will receive the voucher in an email to the address entered. You can also go to your account and click on downloads and download a new copy of the voucher.

Which payment methods are accepted in the Online Shop?

We use Sage-pay and accept all major debit and credit cards.

How long will delivery take?

You will get your voucher within ten minutes of your order being placed. sometimes this can take longer. If after an hour your still don’t have a conformation email please check your spam folder. If your still missing your voucher please leave us a message using the contact form on the right.

How secure is shopping in the Online Shop? Is my data protected?

We use Sage-Pay to process all online orders so your details are save with one of the largest payment processors. 

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